Smarter maintenance, better operations.
Optimize property management workflows, enhance property values, and gain control with ServiceHub. Smart automation across maintenance requests, preventive maintenance, help desk, inspections, vendors, and inventory gives your team capacity to drive profitability.
Issue details
AC not cooling
Unit 4B · Tower A · Reported 2h ago
Matched technician
Omar Hassan
HVAC certified · 1.2 km away
AC not cooling
Unit 4B · Tower A
Elevator noise
Tower B · Lobby
Water leak
Unit 8C · Floor 3
Lobby light out
Ground floor
AC not cooling
Unit 4B · Tower A
Elevator noise
Tower B · Lobby
Water leak
Unit 8C · Floor 3
Lobby light out
Ground floor
36
Open requests
14
Resolved today
2.4h
Avg response
Advanced facility operations, in one hub.
A fully integrated system for vendor communication, task assignment, payment tracking, quotation management, KPI monitoring, and real-time maintenance updates across your portfolio.
Real-time maintenance request management.
Create custom work order categories, assign jobs with round robin routing, attach inventory and parts, manage common area maintenance, and keep tenants updated with live chat.
AC not cooling
Unit 4B
Leaking tap
Unit 12A
Elevator noise
Tower B
Lobby light
Ground floor
Water leak
Unit 8C
From requests to resolution, intelligently.
From work orders and asset tracking to AI assignment and performance reporting, every facility task flows through one connected system that surfaces insights, flags risks, and keeps operations moving.
Smart work order management.
Create, assign, and track work orders from request to resolution with automated routing so the right technician gets the right job.
48vs31 open work orders vs in progress
Open queue
3 priority itemsWater leak
WO-1042 · Unit 12B
Broken light
WO-1039 · Lobby
Paint touch-up
WO-1035 · Unit 8A
Status pipeline
18
Assigned
31
In progress
92
Completed
Intelligent routing, not random selection
Stop wasting time with round-robin assignments. ServiceHub uses RiaAI to analyze technician skills, current workload, location proximity, and job urgency to route every work order to the best person for the task.
96% match
Best match score
Match quality trend for this work order
Top technician scores for this work order.
Tucker C.
0%
HVAC
Sam R.
0%
General
Alex K.
0%
Plumbing
Everyone in the loop, without the chaos.
Facility operations involve multiple stakeholders. ServiceHub gives tenants, technicians, vendors, and landlords the right level of visibility into work orders and maintenance.
Request & Track
Tenants submit maintenance requests and track progress in real time without calling the office.
Communication Hub
Tenants receive updates, schedule access times, and communicate directly with assigned technicians.
Mobile Work Queue
Technicians see assignments, job details, and can update status from anywhere on any device.
Team Management
Vendors add and manage technician teams, assign skills, and track availability for incoming jobs.
Quotation Submissions
Vendors submit competitive quotes directly through the portal with itemized breakdowns and attachments.
Invoice & Payments
Vendors create invoices against completed work orders and track payment status in real time.
Push Notifications
Instant alerts for new assignments, status changes, approvals, and urgent requests across all devices.
Work Order & Quote Approvals
Landlords review and approve work orders and vendor quotations with full cost visibility before any work begins.
Transform your facility operations with ServiceHub.
Bring your operations, stakeholders, and reporting into one connected system built for the next stage.