Manage malls, retail zones, tenants, and shared facilities from one connected platform. HT PRO, full-fledged mall management software, is coming soon.
Portfolio snapshot
Westfield Mall · Level 2
42 retail units · 94% leased
18
Active brands
F&B, fashion, services
Unit G-14 renewal
Fashion retailer · 3 yr term
Unit F-02 handover
Café operator · Fit-out
Kiosk K-08
Services · Short lease
Unit G-14 renewal
Fashion retailer · 3 yr term
Unit F-02 handover
Café operator · Fit-out
Kiosk K-08
Services · Short lease
94%
Occupancy
AED 2.1M
Collections
7
Open tickets
From retail leasing and tenant mix to shared facilities, service charges, and stakeholder reporting, mall teams run the full lifecycle in one platform. HT PRO, our full-fledged mall management software, is coming soon to take that even further.
Retail lease pipeline
42 retail units
Track availability, renewals, and fit-outs across every mall zone.
Track unit availability, lease terms, renewal milestones, and fit-out schedules across every zone and level. Leasing, operations, and finance work from the same live portfolio data.
Shared facilities
18 shared zones
Coordinate food courts, parking, and common areas from one schedule.
Manage food courts, parking levels, loading bays, and shared zones with clear ownership, bookings, and maintenance visibility so mall operations stay coordinated.
CAM & collections
AED 2.1M collected
Reconcile rent, service charges, and CAM with live ledger visibility.
Invoice tenants, track collections, reconcile service charges, and give finance teams real-time visibility into arrears, receipts, and mall-level revenue performance.
Retailer communications
7 open requests
Broadcast updates and resolve retailer requests without email chains.
Broadcast mall updates, manage maintenance requests, and give retail tenants a clearer service channel so issues are resolved without email chains and phone follow-ups.
Mall occupancy
94% leased
One live view of occupancy across all retail zones and levels.
See leased, vacant, and under-fit-out units across zones without reconciling multiple spreadsheets.
Collections health
97% on time
Catch arrears early with automated invoicing and ageing visibility.
Automated invoicing and live ledger visibility help finance teams act on overdue accounts sooner.
Facility coordination
12 tasks today
Shared area bookings and maintenance stay linked to mall operations.
Bookings, maintenance, and tenant communications stay connected to the units they affect.
Mall reporting
6 reports ready
Owner-ready packs for occupancy, revenue, and operational KPIs.
Generate occupancy, revenue, and operational reports for owners and asset managers on demand.
Mall reporting
6 reports ready
Owner-ready packs for occupancy, revenue, and operational KPIs.
HT PRO brings retail leasing, CAM, facilities, and mall analytics together in one purpose-built product for operators.
HT PRO is HappyTenant's dedicated mall management product, purpose-built for retail leasing, tenant coordination, CAM and collections, shared facilities, and stakeholder reporting. Everything mall teams need, in one connected system.
We're putting the finishing touches on HT PRO. Join early conversations with our team to see how it will power your mall operations end to end.
Retail leasing & tenant mix
Manage units, renewals, fit-outs, and brand mix across every mall zone.
CAM, rent & collections
Invoice retailers, reconcile service charges, and track arrears in one ledger.
Common areas & facilities
Coordinate food courts, parking, loading bays, and shared amenity operations.
Retailer & stakeholder hub
Keep retailers, operators, and asset owners aligned with live updates and reporting.
Mall performance analytics
Occupancy, revenue, and operational KPIs built for mall leadership teams.
End-to-end mall operations
A dedicated product stack for mall management, not a generic property workaround.
Launching soon
Westfield Mall · Full stack
Leasing · CAM · Facilities · Reporting
94%
Retail zones leased
AED 2.1M
Rent & CAM collected
HT PRO is coming soon, full-fledged mall management software for retail leasing, CAM, facilities, and reporting. Talk to us about early access.